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Outsourced Maintenance

By Trucktruth.com, May 27th, 2009

Comprehensive coverage to ensure uptime and control costs

Today, companies of all sizes and types are outsourcing lift truck maintenance to professional service providers and focusing more on their core business operations. Whether you have one truck or a fleet of trucks, a outsourced maintenance agreement (OMA) will help you spend less time worrying about your lift truck productivity and more time on growing your business. Not only does it help minimize downtime, but the monitoring of maintenance expenses and productivity per vehicle helps in planning your operational costs and simplifying fleet budgeting.

An OMA can provide you with a fixed cost per run time hour for each truck in your fleet. Additionally, your lift trucks can be performance benchmarked to other trucks in your fleet as a productivity guideline.

Each lift truck operates under unique conditions. To handle this, look for a customizable program to meet your specific maintenance requirements. An OMA should begin with a site inspection to help ensure your fleet meets your specific needs. Look for skilled technicians trained for various lift truck repairs that can handle repairs on all makes of lift trucks. Access to an extensive parts program helps ensure mixed fleets are supported properly.

Peace of Mind

Any good OMA covers virtually every repair on a lift truck, excluding such components as seats, tires, forks, and batteries. Exceptions to a typical OMA would include customer misuse or neglect. It should provide scheduled and un-scheduled, Periodic Maintenance (PM) and breakdown repairs, for a set monthly fee.

Your customers depend on you.

Your ability to provide excellent response to your customer needs can be dependent on having your lift trucks up and running when you need them most. The best way to assure this is with an OMA.

A solid OMA features:

• Site equipment evaluation
• Routine, comprehensive analysis of maintenance and repairs performed on each lift truck
• Complete maintenance coverage for your lift truck fleet, from scheduled PM to breakdown repairs
• A fixed monthly cost
• Response time guarantee
• Uptime guarantee options and back-up equipment
• Coverage for all makes of lift trucks
• Application consulting and solutions for improved lift truck effectiveness
• Periodic reporting

Prevention costs less

The smart program for servicing lift trucks is based on proactive, preventive maintenance. Don’t leave anything to chance. Unfortunately, many companies’ bad experiences have taught them to catch potential problems before they can become bigger problems. A comprehensive, scheduled maintenance program helps ensure your fleet is operating at peak performance. Look at an OMA as an uptime policy for your lift trucks. If you’re looking for a more reliable and profitable fleet with guaranteed uptime, reduced and easily budgeted maintenance costs with optimized overall fleet performance, look into an OMA.